Question 1

How much does each credit cost?

Accepted Answer

Every credit costs exactly $0.10. There are no tiers, no subscriptions, and no complicated pricing. Simply pay $0.10 per credit and use them whenever you need AI fashion photography services.

Question 2

Do credits expire?

Accepted Answer

No! Credits never expire. Buy them once and use them whenever you need them - whether that's tomorrow or next year. This makes them perfect for businesses with variable or seasonal needs.

Question 3

How do I purchase credits?

Accepted Answer

You can purchase credits directly on the Uwear Platform. Buy any amount you need or set up auto-pay to automatically add credits when your balance gets low. No minimum purchase required.

Question 4

What services are free?

Accepted Answer

Studio clothing uploads and basic API clothing uploads (without enhancement) are completely free. You only pay credits when you use AI generation, editing, upscaling, or video features.

Question 5

Can I get a refund for unused credits?

Accepted Answer

We handle refund requests on a case-by-case basis. We encourage users to only purchase credits when they are satisfied with the quality of our outputs. Used credits are non-refundable as they incur computational costs. Please test our platform thoroughly before making large purchases.

Question 6

What is the minimum purchase amount?

Accepted Answer

The minimum purchase is 170 credits ($17 USD) on the Uwear Platform. We believe this is the minimal amount needed to truly test the platform, as the quality of outputs depends strongly on the prompts used and the quality of photos uploaded.

Question 7

Are Uwear Platform credits shared with the Uwear App?

Accepted Answer

No, the Uwear Platform (for brands) and Uwear App (for shoppers) have completely separate accounts and credits, even if you use the same email address. This separation exists because these platforms serve entirely different user types with different needs. You can have profiles on both platforms with the same email, and they will be completely independent. While both use the same pricing ($0.10 per credit), credits purchased on one platform cannot be used on the other.

Question 8

What image and video formats do you support?

Accepted Answer

We support JPG, PNG, and WebP formats for both input and output images. For videos, we generate MP4 format. For best results, we recommend high-resolution flat-lay photos with clean, neutral backgrounds.

Pay As You Go

Pay As You Go

Feature Pricing

Clothing Upload

Avatar Generation

Image Generation

Image Editing

Upscaling

Video Generation

Frequently Asked Questions