Applies to All Uwear Products
This Privacy Policy covers both:
📊
Uwear Platform
Studio & API for brands (clothing generation)
👕
Uwear App
Mobile app for shoppers (virtual try-on)
Product-specific details are noted throughout this policy where applicable.
1. Introduction
At Uwear.ai, operated by Logiciel Uwear.ai Inc., we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fashion photography services, including the Uwear Platform (Studio & API) and the Uwear mobile app.
2. Information We Collect
Personal Information
When you create an account, we collect:
- • Name and email address
- • Username (for mobile app users)
- • Company information (if applicable)
- • Billing information for purchases
- • Communication preferences
Usage Information
We automatically collect:
- • Log data (IP address, browser type, access times)
- • Device information
- • Usage patterns and preferences
- • API usage statistics
- • Analytics data via Google Analytics
Content Data
Images you upload and generate through our service, along with associated metadata. For mobile app users, this includes profile photographs with face data for personalized try-on experiences.
3. How We Use Your Information
We use your information to:
- • Provide and maintain our Service
- • Process your transactions and manage subscriptions
- • Send service-related communications
- • Improve our AI models and service quality
- • Provide customer support
- • Create personalized virtual try-on experiences (mobile app)
- • Generate AI-powered fashion recommendations
- • Detect and prevent fraud or abuse
- • Comply with legal obligations
4. Face Data and Profile Photos
For mobile app users: We collect and process profile photographs containing face data to provide personalized virtual try-on experiences.
Purposes:
- • Personalized virtual clothing try-ons
- • Body shape analysis for better fit recommendations
- • AI fashion recommendations tailored to your appearance
- • Avatar creation for virtual try-on experiences
Storage and Protection:
- • Profile photos are securely stored on AWS S3 servers
- • Token-based authentication protects access to your images
- • Face data remains active while your account is active
- • You can delete your account and all associated data at any time
5. Data Storage and Security
We implement industry-standard security measures to protect your data:
- • HTTPS encryption for all data transmission
- • Encryption at rest for stored data
- • Secure data centers with restricted access (AWS infrastructure)
- • Regular security audits and updates
- • Limited employee access on a need-to-know basis
- • Token-based authentication for API access
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your data for different periods depending on the type:
- • Account information: As long as your account is active
- • Generated images: 90 days after generation (downloadable anytime within this period)
- • Profile photographs: Active while account is active (mobile app)
- • Deleted accounts: 30-day archive period before permanent deletion
- • Usage logs: 12 months
- • Billing records: As required by law (typically 7 years)
7. Sharing of Information
We do not sell your personal information. Ever.
We may share your information with:
- • AWS (Amazon Web Services): For hosting and storage infrastructure
- • RevenueCat: For payment processing and subscription management (mobile app)
- • Google Analytics: For usage analytics and service improvement
- • Payment processors: For transaction handling
- • Law enforcement: When required by law or to protect our rights
- • Business partners: Only with your explicit consent
8. Your Rights
You have the right to:
- • Access: Request a copy of your personal information
- • Correct: Update inaccurate or incomplete data
- • Delete: Request deletion of your data (account deletion)
- • Export: Download your data in a portable format
- • Opt-out: Unsubscribe from marketing communications
- • Restrict: Limit how we process your data
To exercise these rights, contact us at support@uwear.ai
GDPR Rights (EEA): If you are located in the European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
CCPA Rights (California): California residents have specific rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of sale (we don't sell data).
9. Cookies and Tracking
We use cookies and similar technologies to:
- • Remember your preferences and login session
- • Analyze usage patterns via Google Analytics
- • Provide personalized experiences
- • Prevent fraud and improve security
You can control cookies through your browser settings, but disabling them may limit Service functionality. For mobile apps, we comply with App Tracking Transparency requirements (iOS).
10. Children's Privacy
Our Service is not intended for users under 13 years of age (mobile app) or 16 years of age (website). We do not knowingly collect information from children under these age limits.
If you believe we have collected data from a child, please contact us immediately at support@uwear.ai and we will take steps to delete such information.
11. International Data Transfers
Our company is based in Canada (Quebec), and your data is processed in accordance with Canadian privacy laws. Your information may be transferred to and processed in countries other than your own, including:
- • United States (AWS infrastructure)
- • Other countries where our service providers operate
We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws, including GDPR for EEA residents.
12. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service (including in-app notifications for mobile users). Your continued use after changes indicates acceptance of the updated policy.